Factory Return Shipping Instructions
In October 2002, Canada Customs implemented the 'Administrative Penalty System (AMPS). As a result, goods being returned to Knudsen Engineering for repair service must follow strict shipping guidelines to avoid potential import charges. Please note that improper shipping procedures could lead to refusal of shipment and return of goods at shipper's expense.
STEP 1.Please contact KEL to discuss shipping procedures & documents including appropriate commercial invoices, customs harmonized codes, equipment description, value, etc.
Contact:
Mark Ritchie, Distribution Planner
Knudsen Engineering Limited
mark@knudsenengineering.com
phone: 613-267-1165, ext. 106
STEP 2.After completion of Step 1, all goods returning should be shipped to the appropriate address below:
GOODS RETURNING FROM THE UNITED STATES
U.S. Return Shipping Address:
Knudsen Systems Inc.
812 Proctor Avenue
Ogdensburg, New York 13669 USA
phone: 315-393-8861
attn: Judith Knudsen
GOODS RETURNING FROM OUTSIDE THE UNITED STATES:
Outside U.S. Return Shipping Address:
Knudsen Engineering Limited
10 Industrial Road
Perth, Ontario, Canada K7H 3P2
phone 613-267-1165 ext. 106
attn:Mark Ritchie